Shipping policy

Shipping

Lnacoguzotarucac
Werner Rudolf Ernst Wehneit
Lichtspielweg 7, 04109 Leipzig, Germany
Email: info@lnacoguzotarucac.store
Phone: +49 341 3920720

We ship from Germany across Germany, the rest of Europe and worldwide. The exact rate is shown at checkout before you pay, based on the weight of your order.

Projectors, screens and seating

Projectors, soundbars, cables and remotes ship by parcel; screens, AV speaker systems, recliner seats and rows and the complete package are heavier and ship on a pallet. Delivery is kerbside: the carrier brings it to the nearest accessible door, not installed. A projector is ceiling-mounted into the joist and screens and speakers fixed into sound structure (ideally by a competent installer); powered seats plug into a socket. Cables, remotes and screen care ship by parcel.

Times

Orders leave us within 1–3 business days. Delivery typically takes 2–5 business days within Germany, 4–10 business days to the rest of Europe and 7–20 business days further afield. Pallet shipments are booked with a freight carrier who calls ahead; allow 5–15 business days.

Customs

Goods are dispatched from Germany. For deliveries outside the EU, any import duty, VAT or clearance fee in the destination country is payable by the recipient.

Damage in transit

Check the packaging before you sign for it, note any damage on the carrier's paperwork and photograph it — that is what makes a claim straightforward.